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Telephone 0844 247 8191

Our website has been designed to help you find support quickly and easily, based on your particular needs and circumstances.

Our website enables you to find the answers to your questions about UK benefits. No need to pay a subscription or membership fee to get the answer to your problem; just ask our experts FREE OF CHARGE!

Our experts ensure that that your benefits problems are dealt with professionalism and efficiency. There’s no jargon, just accurate, straight forward advice tailored to fit your needs.
You can ask your question on our “ask our question” page or by using the “live chat facility” when available. “Live chat” allows you to have a confidential conversation with a professional advisor.

Unlike similar websites we won't refuse to answer your question "as your circumstances are too complex to be dealt with."

We are unique and receive no funding or support from the Government, any local authority, grant making trust or large companies. This total independence means that our advice is given without any thought to how unpopular it may make us with the Department for Work and Pensions or others such as Atos Healthcare.

Other features of our website include:

  • A free benefits health check that ensures people are receiving all the welfare benefits they are entitled to
  • A free check to see if you could be entitled to Disability Living Allowance (DLA), an increase in your DLA or Attendance Allowance
  • Sample completed claim forms for a range of medical conditions
  • Help with benefit overpayments and Tribunals

Our website has been designed to help you find support quickly and easily, based on your particular needs and circumstances.

Sample claim forms now including ESA forms

We frequently get people saying 'I wish I had found your website before I made my claim!”

Why? Because we know about the commonest mistakes and pitfalls that can cause a claim to fail. Our experts have been working in welfare benefits for over 30 years and have completed thousands of claim forms and attended hundreds of benefit appeal Tribunals.

It always make sense to get guidance on completing a claim form because an accurate and well completed claim pack makes it much harder for a decision maker to refuse your claim.

The good news is that we are sharing our expertise with YOU.

And unlike other websites you don’t have to pay an annual subscription or membership fee before you can get access to the information you need to make your claim. Just choose what you need and pay to download only what you need.

These are ACTUAL claim forms for Employment Support Allowance (ESA), DLA and Attendance Allowance that were submitted to the DWP and resulted in an award of DLA or Attendance Allowance. Of course we have removed all personal details and PLEASE NOTE that each form is intended as a guide only and MUST NOT be used as a template for your claim form. DLA and Attendance Allowance are self assessment benefits and therefore each form must reflect the circumstances of the individual making the claim.

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So, even if you've been turned down before, that doesn't mean you won't succeed if you try again with our support.

We have sample forms available for different medical conditions; just click on the one(s) that matches your condition/problems. More forms will be added as the service develops. Click here for the terms and conditions relating to downloaded items

Sample ESA form including a guide for each descriptor
ESA for arthritis and crohns disease
ESA for rheumatoid arthritis

DLA for arthritis and spinal problems

DLA for bowel incontinence

DLA for a child with behavioural problems

DLA for cancer and chemotherapy

DLA for panic attacks, anxiety and depression

Attendance allowance for breathlessness, asthma or COPD


Submissions

Benefit Information Services now offers a specialist service for people facing the prospect of an appeal Tribunal.

If you plan to attend your Tribunal hearing or not the Tribunal will be helped by a written submission setting out the reasons why you should be awarded the benefit.

Your documents will be examined by a senior welfare rights officer who has over 30 years experience, who has attended over 300 Tribunals and who used to sit on Tribunals as a member of the Tribunals Service. We will prepare a written submission for the Tribunal. This will outline your case, provide details of relevant case law and present the argument for an award of benefit on your behalf.

Further details click here.

Latest News

Who will be the first to claim the new PIP?

During consideration of the personal independence payment (PIP) clauses of the Welfare Reform Bill on 17 January, the Government announced their intention to have a graduated introductionof the new benefit. To ensure a smooth introduction, the launch will be undertaken through a phased approach, commencing initially with a subset of new claimants.  This will ensure processes and procedures are working fully before moving to process all new claims and then reassessing existing DLA claimants. Bootle benefit centre (Bootle BC) will administer the first new claims from spring 2013, from areas including Merseyside, north-west England, Cumbria, Cheshire and north-east England. People in these locations will be the first to claim the new benefit. Full story


Other Benefit News

Free Benefit Check

There are millions of pounds in benefits not being paid out. According to official Government Reports means tested benefits worth billions of pounds go unclaimed each and every year!

You really could be missing out. For example, do you receive pension credit? Have you checked your award notice? Are you sure it is correct? It is estimated that during 2006/2007 around £1bn in benefits was underpaid. Money rightly due to benefit claimants was simply not paid out.

One such person is Mr Graham from Stoke on Trent. He asked us to check his pension credit assessment was correct. It wasn’t. He was being underpaid almost £50 a week. After contacting us Mr Graham received a lump sum of £6,000, compensation and the extra £50 a week! This is NOT an isolated case. Many pensioners could be living on the breadline simply because they are being underpaid through no fault of their own.

We offer you a FREE no obligation benefits health check. No strings, no catches. Simply answer the questions.

What is totally unique about our service is that the information you provide will not be analyzed by a computer programme; it will be examined by an experienced assessor who will use his/her expertise to determine if you are being paid the correct rate for your benefits and will ensure your benefits are maximised.

We are NOT connected with any Government Department and this service is independent and totally confidential. We ask for your postal address and an email address as case our advisor may need more information from you and to provide you with the assessor’s report on your benefits. You have nothing to lose and everything to gain!

Click here to get started

DLA and Attendance Allowance assessment

Three of the most common questions we are asked are:

Can I get Disability Living Allowance (DLA)?

Can I get Attendance Allowance?

Can I get more DLA or Attendance Allowance?

This service allows you to find out! Simply answer the questions. Once you click the "send" button your answers will be examined by an experienced assessor who will use his/her expertise to determine if you should claim DLA/Attendance Allowance or if you should ask for your DLA or Attendance Allowance to be increased. We ask for your postal address and an email address as our advisor may need more information from you and to provide you with the assessor’s report on your benefits.

To start your FREE assessment click here.

Benefit fraud and overpayments advice

Accused of benefit fraud? Received a demand for an overpayment? Asked to attend an interview under caution? We can help! Click here for details.

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New Factsheets for Download

If you are unable to work due to illness or disability then you may find yourself claiming Employment Support Allowance (ESA). As part of the process to assess your claim for ESA you may be invited to attend a medical with a doctor employed by ATOS. This latest factsheet explains about the medical and how the medical "begins" before you walk through the examination room door. It gives examples of some of the questions you may be asked and the hidden meaning behind the questions. Suggestions for ways to tackle the questions are also included. We consider this is an invaluable guide. Click here to go to the download page.
Still available ...
If you have to attend an appeal Tribunal then you find this factsheet really helpful. The factsheet consists of a list of questions that Tribunals ask time and time again with the reasons why they ask them! The list is not exhaustive but covers the majority that tend to crop up!  The author of this factsheet was a member of Tribunals for 10 years. As such they are well placed to know the questions that regularly arise at Tribunal hearings and why Tribunals ask them. Click here to go to the download page. Click here for terms and conditions