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Frequently Asked Questions
We regularly receive questions related to certain topics. Is your question answered below?
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Can I work and claim DLA?
DLA is an in work benefit so you can claim DLA and work part or full time. If you start work the DWP expect you to inform the DLA unit. Expect to be sent a claim form to complete to see if your circumstance have changed. Your DLA may be affected depending on the work you do. For example if you get the higher rate mobility and work as a traffic warden then expect to be asked some probing questions! You may be asked how you get to work, what you do in work, what help you get at work and so on. It is all to see if what you do at work conflicts with any of the reasons why you get DLA!
Click here for our factsheet
How far can my new claim for benefit be backdated?
Click here for our factsheet.
How much am I allowed to have in savings before it affects my benefits?
Click here for our factsheet on savings.
I have been accused of benefit fraud and have to attend an “interview under caution.” What does it mean and what will happen?
Click here for our factsheets.
Can I get free prescriptions or help with optical and dental costs?
Click here for our factsheet
Click here for our factsheet.
Can I claim a cold weather payment?
Click here for our factsheet.
What is universal credit?
Click here for our factsheet.
I am on incapacity benefit? Can I work?
Click here for our factsheet on permitted work
Can I claim housing benefit or council tax benefit?
Click here for our free factsheet.
My daughter is on the lower rate of DLA. Am I entitled to free Road Tax?
No exemption from road tax only applies to people who receive the higher rate of the mobility component.
You may also be interested in:
** NEW ** NEW ** HOW TO COMPLETE YOUR ESA CLAIM FORM. Click here.
New ESA medical handbook. Click here
Interesting article about the selection of ATOS doctors. Click here.
Details of the new ESA descriptors. Click here
Latest News
Fit to work' appeals success rising
Thousands of disabled people who have been assessed under new government rules as fit for work are having the decision overturned on appeal.
BBC Inside Out East has found that of the 146,200 appeals that have been heard to date, 56,500 (more than a third), have been upheld in favour of the claimant.
Atos, the company carrying out the tests, called the Work Capability Assessment (WCA), is being paid £100m a year by the UK government. Full story.
We offer free benefit health checks to ensure you are receiving full benefit entitlement. For a free check contact us.
Other Benefit News
Submissions
Benefit Information Services now offers a specialist service for people facing the prospect of an appeal Tribunal.
If you plan to attend your Tribunal hearing or not the Tribunal will be helped by a written submission setting out the reasons why you should be awarded the benefit.
Your documents will be examined by a senior welfare rights officer who has over 30 years experience, who has attended over 300 Tribunals and who used to sit on Tribunals as a member of the Tribunals Service. We will prepare a written submission for the Tribunal. This will outline your case, provide details of relevant case law and present the argument for an award of benefit on your behalf.
Further details click here.
Benefit fraud and overpayments advice
Accused of benefit fraud? Received a demand for an overpayment? Asked to attend an interview under caution? We can help! Click here for details.Sponsored Links
New Factsheet for Download
If you have to attend an appeal Tribunal we feel that you may find this factsheet really helpful. The factsheet consists of a list of questions that Tribunals ask time and time again with the reasons why they ask them! The list is not exhaustive but covers the majority that tend to crop up! The author of this factsheet was a member of Tribunals for 10 years. As such they are well placed to know the questions that regularly arise at Tribunal hearings and why Tribunals ask them. Click here to go to the download page.
Winter Fuel Payment for winter 2011/12
Winter Fuel Payments are paid depending on people’s circumstances in a qualifying week. The qualifying week for winter 2011/12 is 19 to 25 September 2011. For winter 2011/12 the amounts will be:up to £200 for households with someone born on or before 5 January 1951, andup to £300 for households with someone aged over 80 years.Both men and women born on or before 5 January 1951 may qualify for a Winter Fuel Payment for winter 2011/12. This date changes each year.
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